Here’s How:
1
High voice to voice frequency
2
Robust Adjuster/Inspector Roster
3
Super-Adjuster LMS (learning management system)
High voice
to voice frequency
We pick up the phone. Though no one can handle two calls at once without dropping their quality score… all calls are returned under a 2 hour SLA.
Though historically we benchmark at 17 minutes voice to voice.
ROBUST
Adjuster/Inspector Roster
Our approach to connecting with “field and desk” claim professionals is unique. Here’s how:
Legacy way: Ask adjusters to put their life on hold indefinitely while incurring travel expenses, with no guarantees for substantial work.
New Way: Perpetual Standby List of adjusters already on-boarded to our system. Location based Inspector list that grows daily, ready to be dynamically resourced on demand.
*We can do both, but why bother with Legacy when New Way makes you more efficient.
Super-Adjuster LMS
(learning management system)
How you do anything is how you do everything.
If adjusters are better trained, they are more efficient and effective.
The claim’s cycle time is reduced, and the end result is a happier client.
The language of empathy is what we teach in our LMS courses.
Never be short on adjusters, vendors, and inspectors again.
Our combined list of these claim professionals is in the thousands right now … and growing daily!
Give us pilot program
and let us show you what we can do.
7481 SW 50th Terrace
Miami, FL. 33155
United States
305.306.3051